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Google Book Search is a boon for scholars of the 19th Century

Tim O’Reilly has an interesting post on the way that Google Book Search is transforming scholarship.

Google will have to settle its fights with copyright holders. But no one should doubt that the way it is building a global electronic library system can lead to extraordinary richness and access to wisdom. The Google Book Search system will get better — inexorably and rapidly as more content is added and as the functionality of the software improves. Publishers and librarians will … Keep Reading

Broadsheets and Renewals

Overnight there was a stealthy upgrade to the Exact Editions service. Ideally nobody should notice but we can talk about some of the silent enhancements here.

Gutenberg was not thinking about the web when he invented the printing press. Life would be a lot simpler now if he had made a press which could only print on one size and format of paper. We could then optimize everything for a single reading frame. But alas, with the Exact Editions … Keep Reading

Newspapers and Magazines — what to do about the web?

PaidContent has a report on a gloomy review of the newspaper and magazine industry’s reaction to the web. There is also a link to the International Herald Tribune’s report on the Magazine 2.0 Conference — a satelite event to CEBIT.

It is quite extraordinary that some publishers are developing a digital strategy just because they feel the need to respond to advertiser’s expectations.

“We are making a lot of sales online, but over all we are still making a loss,”

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Digital Editions and Greedy Networks

Digital editions avoid most of the wasteful practices which bedivil the print magazine industry (paper not needed at all, physical distribution costs gone, wrappers and collateral offers virtual or abolished, landfill for used magazines spared, no returns from sale-or-return etc.). But there is a worry that the environmental savings will be wiped out by the unsustainable and resource-greedy growth of the internet. Steve commented on this yesterday and he cited a fascinating discussion of the issues — concentrating on Second Keep Reading

Support and Customer Feedback

Is mostly great — but its a matter of degree. If one gets too much feedback or call for customer support something is clearly wrong, (eg First Direct‘s problems this last week in changing procedures so that, among other disruptions, Safari, the default Mac browser, is no longer supported). Occasionally feedback is simply positive and gratifying to hear. Blush, blush, this came in through the feedback box last night:

Super ………….new media format
I really enjoyed buzzing around the

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